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Automation Archives - Top of Marketing
Thursday, August 13, 2020
IMAGE SOURCE: https://unsplash.com/photos/0E_vhMVqL9g Consumers are always looking for businesses that they can relate to, and that treat them well. These same folks will quickly leave a company behind that doesn’t deliver a stellar experience and supp...
Robotic Process Automation has been around for quite some time and is starting to gain momentum in large corporations as they’ve seen the results of cost savings from previous RPA implementations. In this article, we aim to break down what RPA is and h...
Recruiting at the corporate level requires sourcing top talent and hiring the ones you believe to be the best fit for your organization. Ideally, you...
Photo by Daniele Levis Pelusi on Unsplash Automation is not a new concept. While modern examples include making bread, manufacturing cars, or copying documents, some scholars say its earliest forms date as far back as two thousand years....
When we think about the most impactful technologies in the last decade, one can argue that mobile and cloud have made the most impact on customer service (CS). The explosion of mobile phones was not just about a change in form-factor, but the emergence...

Picture this: You’re an email marketer for Run Central, a mid-sized athletic company selling running sneakers, clothes, and gear. You love your company, team, and customers.

Why automation is simpler than you thinkAutomation can seem like it’s just for huge companies or requires development skills to get started. However, it’s simpler than you think to automate your processes and radically reduce your admin workload.  As a small business, automation can be your key to working less and selling more. But what does…

The post Why automation is simpler than you think (and how to get started) appeared first on Constant Contact Blogs.

Last quarter, FedEx announced it would be testing out a same-day delivery robot. Aptly named the ‘SameDay Bot’ this puts FedEx in the race with heavy hitters like Amazon, who’s also testing out its own delivery robot, Amazon Scout. Partnering with bran...
The post 5 Big Marketing Predictions for the Next 5 Years [Experts React] appeared first on Emarsys.

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back...

The post Guru’s Rick Nucci on using automation to scale your customer experience appeared first on Inside Intercom.

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