Wednesday, July 8, 2020
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Accounting is a necessary evil, and invoice processing is the smaller necessary evil within, especially when done manually. It is a long tedious job, prone to errors and misinterpretations, requiring qualified workforce to do repetitive tasks. Every co...

I admit it. I have my head in the clouds often. I’m a dreamer and a builder. I like building, creating, shaping…new ideas, new software, new businesses. Earlier in my career, my focus was on[...]

The post Happy Birthday SugarCRM! appeared first on Get your daily dose of Sugar.

As discussed in our previous blog ‘What is the difference between validation, verification and authentication?’, the data elements for identity validation don’t carry a high level of certainty that it is you and while identity verification, can significantly increase the confidence that the person is who they truly say they are, this is often accompanied…

The post How Risk Based Authentication can securely identify customers while removing friction from the journey appeared first on Latest Thinking Blog.

No-Touch CRM

Sometimes you’re the bug and sometimes you’re the windshield. In this crazy race we call tech innovation, the last couple of years have been running at top speed in the front-office business apps market.  Cloud[...]

The post No-Touch CRM appeared first on Get your daily dose of Sugar.

Editor’s Note: Marketer Spotlight is a series of blog interviews focused on sharing insights and best practices from marketing leaders on the various aspects of marketing in a digital world. In our recent #GROWTH19 conference, Pranav Kumar, the head of CRM at OYO Rooms, shared his insights on the role of a CRM in engaging […]

The post Marketer Spotlight: The Role of a Robust CRM in OYO Rooms’ Growth Story appeared first on MoEngage Journal.

Understanding the Voice of the Customer (VoC) and using this insight to drive real improvements is critical to transforming the customer experience. However, achieving the deep VoC understanding that brands require means moving beyond simple, quantitat...
Netflix is one of the greatest platforms that is used by almost everyone. This is a great source of entertainment when it comes to watching shows or movies. Almost everyone opts to have a Netflix subscription or they share it with their friends or fami...

Mac or PC? iOS or Android? Proprietary cloud or AWS? Choices abound with today’s technology, whether it’s the laptop on your desk or the phone in your pocket. So why should your CRM be any[...]

The post Billy Joel…and CRM? appeared first on Get your daily dose of Sugar.

You don't have to be entrenched in the tech world to have heard the term, "artificial intelligence," but what is artificial intelligence, or AI, as it's commonly known? Simply put, AI is the simulation of human intelligence processes performed by machines or computer systems. Nowadays, AI is being used to carry out many jobs previously held by humans, but there's no need to panic.

Did you know Tyson Foods is responsible for producing approximately half the chicken, pork and sausage consumed in the USA? This 80-year-old global company represents a portfolio of brands that you can find in almost[...]

The post Sugar Sweetens Tyson Foods’ Recipe for Success appeared first on Get your daily dose of Sugar.


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