Wednesday, July 8, 2020
AI technologies have well and truly reformed information systems by making them far more adaptive to humans while significantly improving the interaction between humans and computer systems. With this, Artificial Intelligence within the Insurance indus...
With the emergence and advent of RPA, enterprises are starting to see major growth in terms of savings and scaling of overall operations, however, when it comes to contact centers or call centers, robotic process automation offers invaluable advantages...
As incredible new technologies enter the market, they bring new opportunities for both businesses and individuals. The challenge is balancing these with ethics. One of my favourite quotes is from Arthur C Clarke: “Any sufficiently advanced technology i...
Artificial Intelligence (AI) and Machine Learning (ML) are becoming increasingly mainstream. The reason for this is because when applied in an organisational context effectively they can significantly enhance business outcomes. Utilising data and AI at...
Creativity combined with ideas has the ability to transform the face of the market. This single concept managed to influence the top technology of machine learning and artificial intelligence. Hence, we received a tremendous amount of opportunities in ...
I just returned from attending several spring digital marketing conferences – Adobe Summit and Martech West.  In both the art of the possible was on full display and got me thinking about whether fully-automated AI-driven digital marketing c...
Demand Gen Report recently published a white paper describing the benefits of using look-alike modeling powered by artificial intelligence (AI) to improve lead generation performance. The white paper argues that B2B marketers can use "AI-fueled" look...
Chat bots are the future. With the ever-increasing need for effective communication, chat bots are here to transform how businesses function. From handling customer queries...

The emergence of AI technology is the result of evolved human thinking. And, in some ways, it’s become one of the biggest technology game changers of this generation. However, without being very cautious and aware of the dangers—and significance—of combining human interaction with artificial intelligence, we could head down the wrong path. Personally, a substantial […]

The post How to Strike a Balance Between Relying on AI and Emphasizing a Human Touch appeared first on Marketo Marketing Blog - Best Practices and Thought Leadership.

This article first appeared on CX Accelerator on January 7, 2019. Click here to read the original post. I’m not known for being quick on the uptake by those closest to me. A couple prime examples include long division and driving a stick-shif...

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